This warranty specifically covers issues related to the quality of the epoxy flooring installation. It includes problems caused by errors in the preparation of the substrate, the application of the epoxy coating, and any related workmanship issues. For example, if there are noticeable defects in the epoxy surface, uneven application, or adhesion problems within the two-year period, the warranty would cover the cost of repairs or corrections
The warranty may specify exclusions, such as damage caused by heavy impact, chemical spills, or improper maintenance. It's important to carefully review these exclusions to understand what is not covered by the warranty.
The warranty outlines the responsibilities of both the epoxy flooring contractor and the customer. Typically, the contractor is responsible for inspecting and repairing any defects in workmanship that arise during the warranty period, provided they fall within the coverage terms. The customer is responsible for promptly notifying the contractor of any issues.
The warranty should specify the process for making a warranty claim. This may include notifying the contractor in writing, allowing them to inspect the issue, and then proceeding with repairs or corrections as necessary.
To initiate a warranty claim, the customer will likely need to provide documentation, such as the original contract, invoices, and proof of when the epoxy flooring work was completed.
The warranty may include limitations on the extent of coverage or the maximum amount the contractor is willing to spend on repairs or corrections.
This type of warranty specifically covers defects in the epoxy flooring materials themselves. It typically includes issues such as delamination, peeling, discoloration, or other product-related defects. If the epoxy floor material fails due to such defects within the ten-year period, the warranty may cover the replacement or repair of the defective materials.
The warranty may outline certain exclusions, such as damage caused by misuse, improper installation, accidents, or wear and tear. Customers should carefully review these exclusions to understand what is not covered by the warranty.
In most cases, the responsibility for addressing warranty claims lies with the manufacturer or supplier of the epoxy flooring product. If a customer believes they have a valid warranty claim, they would typically need to contact the manufacturer or supplier directly to initiate the warranty process.
The warranty should detail the steps that the customer needs to take when making a warranty claim. This may involve providing proof of purchase or installation and allowing the manufacturer or supplier to inspect the flooring.
To make a warranty claim, the customer will likely need to provide documentation, such as proof of purchase or installation, as well as any other information required by the manufacturer or supplier.
Some warranties may include limitations on the extent of coverage or may require the customer to adhere to specific maintenance or care instructions to maintain the warranty's validity.
Contact our expert team today to schedule a FREE on-site floor estimate or to learn more about our epoxy flooring services.
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